Company: [company legal or brand name] Product or service: [what you bought or used] Order / account / policy / bill number: [number] Date of purchase or service: [DD-MM-YYYY] Amount paid: Rs. [amount] What went wrong: [2 to 5 short lines, in date order] My complaint to the company: On [date] I complained to the company by [email / app / call / letter], reference no. [____]. [It replied on [date] saying ____. / It has not replied.] What I want: [refund of Rs. ____ / replacement / repair / service restored / bill corrected] within [__] days. Documents I am uploading: 1. Invoice or bill 2. My complaint to the company and its reply 3. [Screenshots, photos, bank statement] Name: [your name] Mobile: [registered mobile number] Email: [registered email] City and state: [city], [state]