About Where to Complain and disclaimer

Where to Complain is a small, free directory that explains, in plain English, the order in which to take an Indian consumer complaint to the next level: the company's own grievance team first, then the regulator, then the ombudsman.

How pages are written

• Every contact detail, address, timeline and limit is read from an official regulator or government page and linked on the page with the date we checked it.
• If something is not published officially, or the official page could not be opened when we checked, the page says so and points to the official portal. We do not fill gaps from forums, news articles or third-party copies.
• Letter templates are our own wording, free to copy. They contain only blanks for you to fill in.
• We do not publish anyone's personal complaint or story, and we do not collect your data. This site has no forms and no ads. It uses GoatCounter, a privacy-friendly counter that sets no cookies, only to count page visits.

The full method is on how we check facts. What the visit counter and the host record is on the privacy page.

Disclaimer

This page is general information to help you find the right official channel. It is not legal, financial or insurance advice, and it is not affiliated with any regulator, insurer, bank or company. Rules and contact details change, so always confirm with the official body before you act. Each guide links its official sources with the date we checked them. If your case is complex or the amount is large, talk to a qualified professional.

The site is not affiliated with, endorsed by, or an agent of IRDAI, the Reserve Bank of India, the Council for Insurance Ombudsmen, or any insurer, bank or other company. We cannot take up your complaint for you, and we never ask for passwords, OTPs, card numbers, KYC documents or money. Official ombudsman services in these guides are free of cost to complainants.

Found something out of date?

Please open an issue at https://github.com/rudracodeshere/where-to-complain/issues. Issues are public, so do not post personal details, policy numbers or documents. Always check the official source linked on the page first.

Affiliate links

There are none today. If any ever appear, they will be marked clearly on the page where they appear.

Sister site

Waiting on an income, domicile or caste certificate instead? Certificate Guide India lists the documents, fee, official time limit and appeal ladder, from official sources.