Banks: where to complain
Bank service complaints and the RBI Ombudsman.
- How to file an RBI Ombudsman complaint on the CMS portalBank, NBFC or wallet complaint unresolved? Reach the RBI Ombudsman under the 2026 scheme: 30-day wait, 90-day window, CMS portal, email or post, and tracking.
- Complaint deadline calculator: when to escalate and the last date to fileFree complaint deadline calculator for India: when you can go to the Insurance Ombudsman or RBI Ombudsman, and the last date to file, from official rules.
- Consumer court complaint online on e-Jagriti (formerly e-Daakhil): step by stepFile a consumer court complaint online on e-Jagriti, which replaced e-Daakhil: which commission, fees (nil up to ₹5 lakh), the 2-year limit and each step.
- National Consumer Helpline (NCH 1915): how to complain and what happens nextFile a complaint with the National Consumer Helpline: call 1915 or 1800-11-4000, WhatsApp 8800001915, app or portal, get a docket number, and what comes next.
- SBI complaint escalation: the 4 levels, the nodal officer and RBIHow to escalate an SBI complaint: branch or crh.sbi.bank.in, then the AGM and DGM (Customer Experience) after 10 and 20 days, then the RBI Ombudsman at 30.
- HDFC Bank complaint escalation: the four levelsHow to escalate an HDFC Bank complaint: branch or PhoneBanking, then the Grievance Redressal Officer, the Principal Nodal Officer and RBI at 30 days.
More banks guides are added regularly. See how we check facts.
Disclaimer. This page is general information to help you find the right official channel. It is not legal, financial or insurance advice, and it is not affiliated with any regulator, insurer, bank or company. Rules and contact details change, so always confirm with the official body before you act. Each guide links its official sources with the date we checked them. If your case is complex or the amount is large, talk to a qualified professional.